Shipping & Returns
All pre-orders are collected and submitted on the 2nd and 16th of the month.
All pre-orders placed by 11:59 PM EST on the 1st of the month will be included in the order collection and submission on the 2nd
All pre-orders placed by 11:59 PM EST on the 15th will be included in the order collection and submission on the 16th
Once final orders are submitted, items are generally delivered in 10-14 days
ALL OTHER ORDERS
All other orders are generally shipped within three days and are delivered within 10 - 14 days.
Return & Exchange Policy
If your item is unworn, unwashed, unused, and undamaged, you have 14 days from the confirmed delivery date to receive a full refund.
The customer is responsible for the return shipping costs and return labels will not be provided.
If you need to return an item, please send an email with your order number to firstname.lastname@example.org